Get and track your orders on time with Shein Order Tracking, With their innovative Order Tracking feature, you can see when an order was placed and shipping information. Plus they offer free returns for any unused items within 60 days of the purchase date.
So there’s no stress at all about returning or exchanging clothes just get them tailored to perfection like new ones are always guaranteed thanks to our customer care team who is available 24/7 by phone (and chat) if needed during peak times; otherwise, email us directly anytime questions arise regarding inventory numbers etcetera).
How to use Shein Order Tracking?
If you have any questions about your order, please click “Contact Us” at the bottom of the page. You can also contact our Customer Care team directly by phone or chat during peak times if needed, Track my Order:
1) Click on “Your Account”
2) Click on “View all orders”
3) Find your order and click “Track”
Shein Order Tracking is available for all customers who have made a purchase with us. To track an order, please follow the above steps to check out which order you would like tracking information.
How do Shein Order Tracking numbers look like?
Let’s say your order number is #82801, the tracking information will look like this:
*This is an example of Shein Order Tracking only. Please note that real-time shipping information may vary but will be updated every 24 hours.
Note: If you are having trouble with your order or need to contact us regarding your order please call our Customer Care team at 1-844-441-2526 (Monday to Friday: 9 AM – 5 PM EST) or email us at [email protected]
Customer Service is available Monday – Friday from 9 AM-5 PM EST. You can also visit the “Contact Us” page for more details.
Shein Order Tracking delivery procedure?
We send all orders via 2-day DHL Express Shipping (from our warehouse in New York City, you can use the tracking information on this web system to track your order once it is shipped out of our facility.
How Shein Order Tracking delivery Shipment Update is given?
Order can be for delays caused by destination customs clearance processes or adverse weather conditions, or unexpected shipping delays from our carriers. While most orders arrive within the timeframe specified, please allow additional time for processing, deliveries may be delayed during holidays or bad weather. If there will be an issue, the system will get an update to you from time to time.
Do I get a tracking number when placing an order?
Yes, you will receive a confirmation email with all your purchase information upon successful payment including the shipping carrier information and tracking numbers within 24 hours after your order was placed. If you did not receive this email, it might be in your Spam folder or simply contact us for the tracking number.
Shein Order Tracking delivery schedule?
We will ship your order within 1-2 business days of the date you place your order. You can track the progress of your order by clicking on “Your Account” and then selecting the “View All Orders” button, located at the bottom of the page.
Once an item is marked “Shipped”, it may take 24 hours for the tracking details to become available.
The delivery time for your order will depend on the shipping method you choose during checkout. For more information please click here.
CAN I MAKE CHANGES TO order?
Yes, but they process orders very quickly; therefore, they will be unable to make any changes once the order is placed. If you contact them immediately (within 24 hours) after placing an order, they may be able to delay the shipment of your items or make other special arrangements.
How do I return or exchange an item?
Return Policy: Please click here for more details.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. Please contact their customer service team at [email protected] with your order number and details about the product you would like to return or exchange so that they can assist you.
If the item is defective or damaged, please kindly take a picture of the item and send it to [email protected] . Please include the order number in the email.
IF TRACKING NUMBER GOT LOST?
If your tracking number is lost, please firstly check if you receive the “Your request cannot be processed at the moment. Please try again later.” email from DHL. If not, or it is still not able to track your order successfully, you can contact their customer service team by sending email [email protected]
If your package doesn’t arrive?
If you are unable to get information from the tracking number or are unsure how to track your order online, please kindly contact their customer service team by sending an email. If you are not satisfied with this try another courier service like Daewoo cargo, Hamburg Container.
For any concerns about your delivery.
Shein is a dynamic global online retail company that specializes in delivering trendy and affordable clothing, shoes, bags, and more. That delivers products to our customers all over the world with unparalleled product quality, customer service, and shopping experience.
Shein is committed to providing every customer who shops on its website with high-quality products and a pleasant shopping experience. Therefore, we take great care to ensure that all our products are manufactured to the highest standards – from materials to construction and overall quality. Our skilled buyer’s source high-quality clothes, shoes, bags, and other fashion accessories from around the world at great prices.
Shein Order Tracking International shipping?
Yes, shein.com ships to more than 100 countries worldwide including the U.S., U.K., Canada, Australia, and the rest of Europe.
If you are an international customer, please note that your order may be subject to import duties and taxes, which are levied once your package reaches your country. Shein is not responsible for these charges and cannot offer advice on whether you are likely to be subject to them.
If you choose an international delivery method, the recipient of the package will be required to pay import duties and taxes on the package.
Phone Number: –
Contact Email: [email protected]